Ottomate is your AI receptionist. When you miss a call, it instantly texts the customer back and handles the conversation — answering questions, booking people in and capturing every lead. You keep your own number; it works quietly behind it. ✨
You didn't ignore them — you were mid-appointment. But to a customer, silence feels like "no", so they book somewhere else.
Hands full, client in the chair. The phone rings out and the enquiry's gone before you've finished.
Most people who hit voicemail just call the next name on Google. No message, no second chance.
Half your enquiries land after hours. By morning they've booked with whoever replied first.
Hands full, phone ringing — here's what happens next.
Plug in your own numbers and see the revenue slipping through the cracks every month — then see what Ottomate would save you.
Anyone can send a "sorry we missed you" text. Ottomate runs your whole front desk — capture, booking, reviews and reminders, all in one.
Every call you can't take gets an instant, friendly text back — introducing your business by name and starting the conversation while they're still interested.
Once that text goes out, Ottomate handles the back-and-forth — answering prices, services and hours in your tone, and taking booking details.
We set up your booking page for you. When a customer wants to book, Ottomate sends them a link to pick their service and a free slot — so there's never a double-booking, and it all lands in your calendar.
After each appointment it asks happy customers for a Google review, growing your rating on autopilot.
Sends a friendly nudge the day before, so fewer empty chairs and lost income.
No new app to learn, no gadgets. It works on the number you already have, and we set up your booking page for you.
They ring and you can't pick up, or they text your line — any time, day or night.
It texts them back in your business's tone, using your real prices and hours — so they never go cold.
When they want to book, it sends a link to pick their service and a free slot — handled automatically, no double-bookings.
Every lead is captured and logged, and you get an instant alert when a new customer comes in.
The question every owner asks first — so here's the honest answer, with nothing hidden. You keep your existing number and your provider. There's no porting, no switching, and nothing to cancel. Here's exactly how it works.
The number on your website, cards and van stays exactly as it is. Customers keep calling it like always.
A dedicated number that runs your Ottomate service in the background. Your customers never need to know it.
A two-minute setting on your phone: forward calls to your AI receptionist number only when you don't answer. Reversible any time.
The moment a call goes unanswered, your AI receptionist instantly texts the caller back — opening with your business name — and takes it from there.
💬 Why the text comes from a different number
Your AI receptionist sends its texts from its own dedicated number — this is exactly how every service like this works, and it's what lets everything run automatically. Because every message opens with your business name (“Hi, this is [Your Business] — sorry we missed your call!”), your customer simply sees you getting back to them fast. Your personal number is never exposed, and your main line never changes.
Honest note: Ottomate replies by text, not a robot voice pretending to be a person. When you miss a call, your customer gets a friendly text back within seconds — which most people prefer to a voicemail anyway. ✨
If you take bookings and can't always grab the phone, one recovered customer pays for Ottomate.
Catch every "free Saturday?" while you're on the floor.
Fill chairs without adding front-desk staff.
Answer treatment questions the moment they're asked.
You're in a car all day — let it book the lessons.
Turn late-night enquiries into members by morning.
Never leave a worried pet owner on hold.
Loads of quick questions, all answered for you.
Capture parents enquiring after hours.
No long contracts. Start with what you need, add more as you grow.
Exactly what each package does, what you'll need to do, and how setup works — all three plans in one short read.
Not sure which fits? Book a free 15-minute demo and we'll show you the numbers for your business. 🎯
During setup we ask for your services, prices, hours and common questions. Ottomate only ever replies using what you've given it — and anything it's unsure about gets handed straight to you rather than guessed.
No — you keep your existing number and your provider, and there's no porting or switching involved. Here's how it works, plainly: you set your line to forward a call to us only when you don't answer. The moment that happens, Ottomate texts the caller back from a dedicated messaging number, opening with your business name so they know exactly who it is — then it handles the whole text conversation. Nothing about your day-to-day changes; you just stop losing missed calls.
We set you up with a dedicated messaging number that does the texting behind the scenes — this is standard for services like this, and it's what lets everything run automatically. Every message leads with your business name, so to the customer it simply reads as you getting back to them fast. You can also advertise this as a "text us" number on your website or Google profile if you'd like a second way for customers to reach you.
It replies naturally, in your business's tone, and its only job is to help and get them booked. Most people simply feel they got a fast, friendly response — exactly the impression you want.
Yes. Ottomate only replies to people who contacted you first — it's a service response, not marketing — and every setup includes a clear opt-out, in line with UK GDPR and PECR.
It knows its limits. Anything outside your set answers — an odd request, a complaint, a bespoke quote — is flagged to you straight away so a human can step in. It never makes promises on your behalf.
Most businesses are up and running within a few days of sending their details. We handle the whole setup for you.
Tell us a little about you and what you're after — whether you're ready to get started, want a free demo, or just have a question. We'll reply within one working day.